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Digital Service Expert And Learning Management Systems Jobs

About the opportunity

As Digital Service Expert for the HR Learning Scope you will contribute to the Service design and end user’s satisfaction of services within the global HR Perimeter. As a Service Expert, you will be the subject matter expert and technical service expert for our HR learning portfolio. In addition, you will be the Technical Service Owner (TSO) for our GXP Learning Management System (LMS) called iLearn. This role also be an Application Owner of both applications and software within the HR learning portfolio at Sanofi. In this role, you will bring your strong LMS and learning solutions expertise to help support continuous improvement cycles and help manage the expectation and perception of the customers to ensure value fulfillment.

In a constantly changing matrix environment among diverse functional teams, you will be able to leverage your good communication and interpersonal skills, and strong customer service orientation.

About growing with us – in this role you will

  • Ensure learning solutions are delivered to achieve their intended use
  • Define, deliver, and maintain Service lifecycle
  • Support development and execution of Service implementation/transition plan
  • Identify, communicate, and execute Continuous Improvement plan, maintaining and improving key metrics around usage, quality, and performance of the service he/she supports
  • Provide consistent Service-related communication and marketing
  • Support interaction with Internal and External Auditors, and assist with the audit findings and remediation plan
  • Support Service Owners and Project Teams during service setup
  • Monitor, measure and meet Appropriate Service Level Agreements [SLA], with the Customer, and Operational Level Agreements [OLAs], with internal Service providers
  • Measure and report on customer centric end to end Service Performance [KPIs] and utilization metrics for applications in scope
  • Assist in the monitoring and control of external Operation and Support Services
  • Manage Application Portfolio (On-/offboarding & Decommissioning, maintaining records within APM and Service Now) for applications in scope
  • Identify, communicate, and execute Continuous Improvement plan, maintaining and improving key metrics around usage, quality, and performance of the service for which he/she is responsible
  • Be accountable to ensure the portfolio of projects and applications of the Service are well aligned with service strategy
  • Program & Project Delivery within the Service Line
  • Work with vendors to ensure technical needs are being met
  • Provide functional support for interface and API’s used internally and externally
  • Act as main support during SIT (system integration testing), review and approve test cases
  • Create and maintain technical documentation

About you: qualifications, education and work experience

  • Bachelor’s/Master’s degree or international university degree
  • 5+ years of proven track record with Learning Management System (LMS) (preferably Cornerstone) in a technical capacity
  • Solid IT experience in a Service Management/Service Expert role
  • Excellent verbal and written English language skills
  • Strong customer-service orientation
  • Knowledge of Lean & Agile practices (Intermediate level)

Nice to have:

  • Cornerstone certified
  • Experience supporting validated GxP systems
  • Intermediate/Advanced ServiceNow (APM and Configuration modules)

Inspire your journey – what Sanofi can offer you:

  • An international work environment, in which you can develop your talent and realize ideas and innovations within a competent team
  • An attractive, market-oriented salary aligned with your qualifications
  • An individual and well-structured introduction and training of new employees
  • Professional career opportunities in dynamically developing working environments
  • As a globally successful and constantly growing company, Sanofi provides international career paths as well
  • Collective life and accident insurance
  • Yearly medical check-up

If the description fits your experience and career plans, please apply now so we can get in touch with you!

Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.

At Sanofi, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.

Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!

Pursue Progress . Discover Extraordinary .

At Sanofi diversity and inclusion is fundamental to how we operate and embedded in our Core Values. We recognize that to truly tap into the richness diversity brings we must lead with inclusion and have a workplace where those differences can thrive and be leveraged to empower the lives of our colleagues, patients and customers. We respect and celebrate the diversity of our people, their backgrounds and experiences and provide equal opportunity for all.

Digital Marketing Manager – Social Media

Company Description


Welcome to a world where your ideas lead to something big. Welcome to Bosch.

Bosch is the world’s largest manufacturer of Power Tools. We are leading innovators in this field, offering an extensive range of Power Tools for professional users. The Robert Bosch Power Tools creates fascinating products and services for trade, industry and home & garden all around the world.
Job Description


As part of the EE&MIDE user marketing team, located in Budapest, you’ll be leading the social media strategy and initiatives in the Eastern Europe and Middle East region for Bosch Professional Power Tools. You’re the overall responsible for the regional social media pages, target setting and analytics, and will help and guide a regional team of local social media managers and agencies to ensure that the defined strategies and targets are executed.
Furthermore, you are responsible for our online reputation management [ratings & review management] and ensure that we proactively engage and list our end-users where relevant.

Your responsibilities:

  • Grow and nurture an active and engaging social media audience for Bosch Professional Power Tools based on brand strategy and marketing concepts for the region, and act as lead business unit for the professional power tools channels – ensuring alignment and collaboration with accessories, aftersales and measuring tools .
  • Manage influencer programs according to global strategy that interest and engage with our local and regional audiences.
  • Monthly reporting and insights on engagement and performance
  • Be first point of contact for regional online reputation management
  • Monthly report on reputation and trends regarding consumer feedback / product ratings
  • Execute programs that encourage ratings and reviews generation

Qualifications


Your competences and qualifications:

  • Proven working experience in social media marketing or with digital media
  • Excellent consulting, writing, editing [photo/video/text], presentation and communication skills
  • Demonstrable social networking experience and social analytics tools knowledge
  • Knowledge of online marketing and good understanding of major marketing channels
  • Positive attitude, detail and customer oriented with good multitasking and organizational ability
  • University Degree within Communications, Digital Marketing or similar.
  • Fluency in English

Additional Information


Benefits & our offer:

  • Competitive compensation package incl: salary, annual & performance bonus, cafeteria
  • With a high % of home-office opportunity, that will remain after the pandemic
  • Flexibility in location & timing – in accordance with team’s target & alignment
  • Our on-site Activity Based Working environment which is designed for creativity and efficiency using advantages of Smart Buildings
  • International, diverse, inclusive company culture supported with transformational leadership mindset
  • Continuous learning & growth opportunity – we offer wide range of development programs and trainings to ensure that you’re ready for the next challenge
  • Well-being programs including Medical & Mental support
  • Organized events in various themes such as Sport, Cultural & Educational also, many self-organized activities supported by the company
  • Childcare opportunity #Bosch Kindergarten & Nursery
  • Easily accessible by public transportation or by bicycle – parking and bike racks are available

Digital Experience Specialist (Email Marketing)

The Position

We are looking for you to join Roche and our Services & Solutions Center.

Roche is a stable and innovative biotechnological company offering exceptional career paths and great benefits for fresh graduates and outstanding professionals. This is the reason why we are continuously expanding, looking for new talents to join our transforming Services & Solutions Center. We offer a flexible working framework (1 office day/week on average) and provide fully remote working conditions (even after the pandemic situation) .

Your health and safety is of paramount importance to us, therefore we are conducting web-based interviews and our onboarding process is also running in a virtual setup.

About the Global Digital Hub:

The Global Digital Hub team was recently established within the Roche Services & Solutions Center. Our main purpose is to strengthen the digital capabilities of Roche by supporting central initiatives in various digital fields such as social media, marketing automation, website & email marketing management.

About the position:

We are looking for upbeat, dynamic individuals who are highly involved and passionate about email marketing campaigns and willing to learn more about marketing automation. As an Email Marketing Specialist you are a person who enjoys team work and is familiar with marketing automation platforms and programs. You will be part of our team supporting Roche Diabetes Care and you will be responsible for developing and designing email marketing campaigns on a global level.


As a qualified expert, you:

  • Create email marketing campaigns for Roche Diabetes Care
  • Advise on building marketing campaigns in Salesforce Marketing Cloud, including general guidance and support
  • Design and develop email content (by utilizing HTML, CSS and design softwares) for various strategic programs across the customer lifecycle including prospecting, win-back, nurturing, post-purchase, loyalty, retention, surveys, and transactional emails
  • Advocate for user needs and translate them into best in class designs while balancing them with overall global business needs
  • Monitor key engagement metrics and analyze performance data within Marketing Cloud and other tools to suggest optimizations
  • Deliver consistent look and feel and interaction patterns
  • Build effective target audiences and segments for every message to drive engagement and revenue performance against KPI goals.
  • Work with the Marketing Cloud regional and global teams to further evolve and optimize the usage of our marketing technology suite
  • Improve continuously of User Experience

What you can bring to our team:

  • 1-3 years of professional email design and development experience; preferably in a global environment
  • Degree in marketing management, advertising, communications, or similar
  • Proven experience creating high-impact email marketing campaigns and managing digital assets within Salesforce Marketing Cloud
  • Excellent command of email marketing best practices, and capable of developing email campaigns utilizing HTML and CSS
  • Experience utilizing common visual design software (including Adobe Photoshop and/or Adobe Illustrator) to create email content and maintain brand standards across campaigns
  • Applicable Salesforce certifications preferred, but not required
  • Innovative, forward thinking marketer with the ability to demonstrate awareness of the latest email and mobile marketing trends
  • You’re organized, detail-oriented, self-motivated, with the ability to easily transition between multiple tasks and solve problems thoughtfully
  • You are dynamic and flexible in working with different digital tools and people
  • You are a strong team player with the ability to work also in a virtual team environment
  • You are bringing creativity and strong problem-solving skills
  • English proficiency is a must, any other language is a plus
  • Stay curious, open-minded, and always willing to do more

In exchange we provide you with:

  • Development opportunities:Roche is rich in learning resources. We provide constant development opportunities, free language courses & trainings, the possibility of international assignments, internal position changes and the chance to shape your own career.
  • Excellent benefits & flexibility:competitive salary and cafeteria package, annual bonus, Private Medical Services, Employee Assistance Program, All You Can Move Sportpass, coaching / mentoring opportunity, buddy program, team buildings, holiday party. We also ensure flexibility, to help you find your balance: home office is a common practice, and its conditions can be tailored for employees according to needs. We create the opportunity for freedom in working, where your corporate and private life coexist in harmony.
  • global diverse community , where we learn from each other. At Roche, we cooperate, debate, make decisions, celebrate successes and have fun as a team. Our leadership is very focused on people, creating a strong, inclusive culture, so you always have the chance to share your opinion.

Explore what the Global Digital Hub is about.


Discover the Roche Services & Solutions Center and how we work together as a truly global team!


Who we are

At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we’ve become one of the world’s leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.

The Roche Services & Solutions as well as People Support Solutions organizations located in Budapest provide end-to-end business solutions for Finance, Procurement, IT, Communications, People & Culture (Human Resources) and beyond to our Roche colleagues across the EMEA region. Today Roche employs altogether around 1400 employees in Hungary.

Roche is an Equal Opportunity Employer.

Brand Marketing Supervisor – Parental Cover

Job Summary:

The purpose of the role is to support the marketing team working across Disney+ brand and content campaigns in Hungary. The role will be focused on implementing marketing strategies and ‘best in class’ campaigns for Disney+ across all platforms that drive awareness and consideration with the aim to drive sign ups and retain existing subscribers.

The Opportunity & Responsibilities:

  • Support the implementation of effective and efficient fully integrated marketing campaigns for Disney+ growth strategies and plans including but not limited to writing briefs, creating and implementing promotional strategies, managing marketing assets and briefing agencies
  • Understand attitudes and behaviors of key audiences, where to connect with them, and with what content
  • Build and maintain direct relationships with media and creative agencies.
  • Evaluate relevant insights, platform data and competitive environment, applying insights to gain competitive advantage.
  • Effective and efficient budget management including ensuring all payments to external vendors are managed appropriately
  • Day to day management of our media partner activities, working with campaign leads to identify and implement opportunities to amplify brand campaigns
  • Liaising with both media and creative agencies, ensuring briefs are clear and campaigns align with Disney+ brand strategies and KPI’s
  • Provide all kinds of translations and localizations to local language with understanding of Disney and local audiences tone of voice. Manage Regional requests for landing pages, creative assets, title treatment reviews etc.

The Experience We Require From You:

  • Proven experience within Marketing ideally working across high profile multi-media campaigns
  • Ability to plan, organize, manage and analyze campaigns
  • Experience writing briefs, managing media and creative agencies and budgets
  • Detailed knowledge of the Market in Hungary
  • Good strategic Marketing capabilities
  • Highly organized with excellent ability to manage own and others time
  • Strong multi-tasker: managing multiple projects and campaigns at the same time
  • Creativity and business sense
  • Able to work autonomously with limited supervision
  • Ability to work in a fast-paced, high-pressure environment
  • Some understanding and knowledge of Digital and Social Platforms
  • Excellent computer and Microsoft Office skills (Excel, Word, PowerPoint)
  • Fluent/native in Hungarian
  • Very good English level (written and spoken)
  • High levels of attention to detail

Customer Marketing Specialist

he purpose of this job is to create, edit, upload (mainly) educational content that helps us grow our visibility and customer satisfaction.

If you would like to join a winning marketing team, where your ideas are always heard, where learning is important and encouraged, where we support advancement as part of a very interesting industry each and every day, we would love to hear from you!

This position is also waiting for you if you have a background in digital marketing besides being familiar with CAT tools, TMSs, and the translation (technology) industry.

Why memoQ?

  • If you love learning and would like to work with some of the best minds in the industry, memoQ, a global market leader in translation technology and one of the top 500 fastest-growing SaaS companies in the world, can be a great choice for your continued professional growth.
  • If workplace atmosphere is important to you, you’ll love working as part of memoQ’s highly motivated, talented, international team, with enthusiastic and helpful co-workers.
  • If you like freedom and flexibility, you’ll enjoy the autonomy you’ll be trusted with at memoQ to make your own decisions, optionally working from home and also enjoying flexible working hours.

What you’ll do in this role at memoQ

  • As a member of memoQ’s Marketing Team, you will
    • Creating educational content in various formats and for various platforms (written materials, videos, for the memoQ academy, for YouTube and webinars etc.) including video production, hosting, and narration
    • Helping with the creation of lead generating content (email, newsletters, eBooks, blog etc.)
    • Editing videos and educational materials, managing content (uploading, taking care of the academy platform etc.)
    • Working with partners and vendors to create materials
    • Working closely with the digital marketing team on the academy platform management, related marketing activities such as email marketing, promotion etc.
    • Working closely with the documentation team to further the alignment of our teams and to provide the prospects and customers with a seamless educational content experience
    • Working closely with the marketing team to provide content for marketing campaigns
    • Working closely with the marketing team and design peers to have the created materials on brand
    Occasionally supporting the content team and content cross-teams in day-to-day tasks

What we think will help you succeed in this role

We believe you can be phenomenally successful in this role if you recognize yourself in the description below. Don’t worry if you don’t meet all of the criteria—we value people who are ready to learn, and actively help all of our colleagues to improve.

  • Bachelor’s Degree in communication (including languages), marketing or economy
  • At least 2-3 years’ experience in B2B marketing, preferably mostly in digital marketing and/or content management/e-learning
  • Ability to create and deliver content on time and in excellent quality
  • Strong ability to handle multiple projects and details simultaneously
  • Self-motivated to learn about new methods and techniques, tech-savviness (to be willing to learn about CMS and project management tools and all the necessary tech stack for your work)
  • Familiar with CAT/TMS tools and the localization industry
  • Familiar with content management systems and digital marketing tools
  • Proficient in written and spoken English (Advanced level “C” complex English certification)
  • Remarkable copywriting and verbal skills
  • Outstanding customer focus
  • Creativity and accuracy, ability to focus on details
  • Exceptional organization and communication skills
  • Detailed understanding of video metrics and KPIs
  • Have a “can do” attitude and love to be challenged

We would appreciate if you als

  • spoke one (or more) of the following languages ​​fluently besides English: German, French, Japanese, and/or Korean
  • had (product) marketing background in e-learning
  • had experience with content creation / authoring tools (such as Articulate 360, Articulate Storyline, Adobe Captivate, etc.)
  • had experience with LMS (learning management systems), such as Thinkific, Teachable, etc.

What we offer

  • The top-notch marketing team
  • Dynamic, motivated, international environment
  • Supportive company culture
  • Possibility to work remotely
  • Training and travel opportunities

How to apply

If you think you possess the necessary skills and experience, please apply with your CV, cover letter (in English), and your expected salary range.

If you would like to stand out from other candidates, please send your reference materials and a short introduction video along with your application.